Question:

“My mobile home has several defects. What are my rights and what can I do about it?”

– Maya H. (44), Dodge City, KS

Answer:

Hello Maya. There are several courses of action you can take, depending on the type of residency, the nature of the defects, and your agreement with the park, dealer, and home insurance provider.

First, make sure to document any and all defects you’ve encountered in your home. Take clear photos and videos for visual documentation; don’t rely solely on your memory. This is so that, in case the remediation process becomes challenging, you will have concrete, legally viable evidence for your claims.

If you are the homeowner, depending on when it was purchased, your home may still be under warranty. Review your warranty documents to see whether the defects are covered under your policy. If so, you can contact the manufacturer or dealer to initiate a warranty claim. If the defects are not covered, or if your warranty has expired, you should still contact the manufacturer or dealer and ask about their repair policies.

If you have homeowners’ insurance, review your policy to see if it covers specific types of damages or defects. You may consider hiring a professional home inspector or contractor to assess the defects. Their evaluation can be useful if you need to negotiate with the manufacturer, dealer, or any other third parties.

Mobile homes are commonly subject to local building codes and regulations. If you believe the defects pose a safety hazard or are in violation of local codes, contact your local housing authority to report the issues.

Finally, depending on the severity of the defects and your resources, you may wish to make temporary or immediate repairs yourself to address urgent concerns. However, this should only be done after thoroughly documenting the defects, and you should keep all receipts and records related to these repairs for potential reimbursement or legal action.

If these efforts prove unsuccessful, you may choose to consult an attorney who specializes in mobile homes or consumer protection law.

Overview:

  • Visually document all defects in your home.
  • Review the warranty or homeowners’ insurance policy, if applicable.
  • Contact the party involved in selling or leasing the home to you (manufacturer, dealer, park management)
  • Hire a home inspector to assess the defects.
  • Reach out to local housing authorities if the defects present any safety hazards.
  • Take legal action as a last resort.
  • Make necessary repairs to urgent defects after documentation and keep all receipts and records.